Darby Vaughn the owner of Permian Radiator's values have set the tone for performance at Permian Radiator Service. A conversation with the business owner quickly comes around to topics of standards and Integrity.
His motto is simple: "If you have integrity and high quality products, nothing else matters. If you don't, nothing else matters".
Vaughn insists that if a company does not have integrity at it's core, mediocrity or outright failure are sure to ensue.
That outlook extends to the inventory that the company stocks. Vaughn said he believes that unless a company sells the highest quality products it can, it's customer base will eventually experience breakdowns and production stalls, either of which most certainly cost time and money.
"When business integrity is present throughout the deepest layers of a company and not just it's surface, it becomes the heart and soul of the company's culture and can mean the difference between a company that succeeds and a company that falters," Vaughn says.
It's a philosophy that has ripple effects. It's not just the vendor company itself that suffers when there is stinting on quality. It is the customers as well. This state of affairs is all the more true in today's oilfield, where wells can have drilling budgets that soar into the millions of dollars. When dozens of suppliers and scores of workers are all in one place on a frac job and something goes wrong, the downtime is more than just downtime--it can be a mishap of disastrous proportions.
Vaughn states "Success only comes when customers have a peace of mind and security that comes from knowing the products that they buy, and the work that is performed is the best in the industry. Not cutting corners on quality will guarantee they will have fewer failures, as well as fewer maintenance and repair issues, which means less time down. And as the saying goes, "Time is money".
The business owner espouses a philosophy that integrity is not something that can be picked up, used and discarded.
Integrity in its essence must be so ingrained within the nature of an individual, its company and the team members, that it remains steadfast no matter what. Vaughn contends that when integrity is ingrained in the company culture, the integrity rubs off on everyone it comes in contact with, and it tends to support the belief that "a rising tide lifts all ships".
"Without question, others sense it," Vaughn says, " and they can share in that confidence and pass it along to others as well".
--- Misty Ford
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